RN Supervisor - Patient Advisory Nurse
The Ambulatory RN supervisor assists with management responsibilities and oversight of multiple clinical operations within the Patient Contact Center and maintains daily oversight of the 24/7 Patient Advisory Nurse call center activities.
Salary:
$39 per hourEstimated Salary: $20 to $28 per hour based on qualifications.
- Develops, manages, and maintains PAN staffing and call schedules.
- Remains competent in all Patient Contact Center clinical areas and performs essential job functions of direct reports when staffing/volumes require.
- Recommends and initiates various personnel actions including, but not limited to:
hiring, performance appraisals, disciplinary actions, and promotions. - Make work assignments, reviews and edits work of direct reports.
- Ensure staff member&s;s training in to required competency levels to perform all required job tasks.
- Resolves work related issues or assists employees in solving work related issues. Confers with Human Resources, experts, and other leaders to resolve more complex issues.
- Participates in development, planning, and monitoring of fiscal budget(s).
- Monitors and completes all edits within time keeping system for direct reports.
- Assists in development and review of department policies, procedures, standing orders, and competencies.
- Collects, reviews, and prepares data for leadership, using various Carle and other software systems.
- Participates in development, implementation, and presentation of education to clinical team members and key stakeholders.
- Supervise all direct reports and assist with other clinical departments within Patient Contact Center, as needed.
- Assist with NEO for others within the Patient Contact Center associated with nursing roles and understanding of the Symptom Guide.
Salary:
$39 per hourEstimated Salary: $20 to $28 per hour based on qualifications.
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